Outstanding in all aspects from initial inquiry to delivery and beyond. As a Motability client, I am used to pretty poor service from dealerships which has included sales staff actually walking away from me when I mention the "M" word" Brooklyn Hyundai was superb from point of inquiry onwards. Regular communications, and a realistic delivery estimate that was, in fact, beaten. The vehicle arrived early! I cannot recommend this dealership highly enough, especially to Motability clients.
A wonderful experience from start to finish. So happy with the service received from the very patient, very helpful and very knowledgable Mark Ovarty. The flowers given to my wife at the purchase of the lovely Hyundai Tucson was an addition to the flawless service we received. The car was presented in perfect, gleaming condition. After the first few days in the new car it is a pleasure to drive and I have no regrets. Would highly recommend Brooklyn Hyundai and would definitely use again.
Fantastic service from Brooklyn Hyundai especially Richard. Brought my i10 online Richard was so helpful not like your usual pushey salesman. Richard delivered the car to my home address stayed for awhile to make sure I was happy with the car went through everything. Was rather worried about buying a car online but I've found the perfect place Brooklyn Hyundai in Seaford, will stick with these guys from now on. Five stars all round!
When the time arrived to replace my i10 which I had from new 14 years ago, Brooklyn Hyundai delivered with a 5-star customer service you will be hard pushed to find anywhere else. Richard Evans was excellent in every area from when we turned up to test drive a three year old i20 through to the sale. The spec, as detailed on the website, was perfect, and being Passion Red, even better! I fell in love before I had even driven it. We were allowed to have an unaccompanied test drive so took in a round trip to Eastbourne and before we were back I knew this was the car for me. It was the first and only car I test drove in my search. Richard answered all my questions without hesitation, explained the sale process very clearly and was extremely understanding about the emotional reason behind my desire to purchase this particular car. The latte and tissues arrived at just the right moment! This was the best shopping experience I have had in many years. I felt as though I had known Richard all my life, he was professional in every detail: trustworthy, friendly, patient, respectful and honest. The rapport we built up in the time we spent discussing every aspect of the car and after sales services secured the sale. His reassurance that I could contact him at any time with any questions turned out to be true. That mattered. When collecting my i20 there was a warm greeting from Richard, a welcome message on the windscreen and a bouquet of flowers where it was hard for me to hold the emotions in for numerous reasons. I love my car, collected just a few days ago, and would highly recommend Brooklyn Hyundai if you are considering buying a new or used car. And do ask for Richard. You won't be disappointed and you will walk away with a huge smile on your face.
My first contact with Brooklyn Hyundai happened earlier this year when my daughter was looking to buy her first car. Their web site made it easy to find a suitable car - the i10 - in great condition and with low mileage on the clock. So when we decided that it was time to replace our aging Audi A3 it made sense to go back to Brooklyn. I’d been impressed by the level of equipment which is often charged as an extra on other makes. I enquired online about the part exchange value of our A3 and was promptly contacted by Richard Evans to arrange a valuation. Richard struck me as being professional but relaxed and keen to understand our requirements. A feature of Brooklyn’s service is to allow unaccompanied test drives. This allowed me to compare a couple of models which I thought might meet our needs. Richard was extremely patient as I weighed up the pros and cons offering helpful suggestions not the hard sell! After returning for a second test drive we selected a two year old i20 with only 1095 miles on the clock. The purchase then proceeded smoothly and the car collected this morning. Richard was superb throughout and I’m very happy to write this positive review of him and of the experience of using Brooklyn Hyundai. Thanks Richard!
Buying my first brand new car Richard from Hyundai guided me through all the details. He was great ! Professional, informative, knowledgeable and far more friendly and genuine than many of the sales rooms I visited. He genuinely listened to me and my lifestyle and recommended options suitable within my budget. After test driving a few cars here and there I came back to Hyundai as I felt more trust with Richard and I was really happy with how he communicated with me to keep me up to date with all the information I needed. After much discussion and thought we chose a Kona hybrid and together, the perfect style, colour and budget for me. I believe it is the perfect car for me and I absolutely LOVE IT ! I think the service at Hyundai is excellent from the initial welcome to the driving away your new car, it was truly a really great experience throughout. Thankyou.
I recently bought a used car from this dealership and I thought the service was excellent. I dealt with Josh Fuller and his salesmanship was first class. He took time to answer all my questions and his attention to detail reassured me about the purchase. The car was beautifully valeted at pick up and the good value service plan gives me peace of mind over the coming years.
What a great experience!!! From the first phone call to collection everything was simple. Josh was great and explained everything and got the car looking amazing for collection. 9hours drive to get the car I wanted at a great price, well worth it. The IoniQ 5 is a great car, very happy ??
Took my Kona in for its first service yesterday. Very efficient and speedy service with a smile! Nice comfortable waiting area with free coffee (no biscuits though, haha!) and a big video screen charting the progress of the service. Excellent staff, particularly Millie who did the check in and kept me up to date with progress. When they've finished the service, you receive a little personalised video on email with the service engineer telling you what they've done. This is a very nice touch I haven't experienced elsewhere. I'd highly recommend Brooklyn Hyundai for both servicing and sales. Thanks guys.
Lovely to be able to buy locally with the added bonus of friendly service. Was able to take the car for a test drive alone, which was very useful and stress-free. Mark, the salesman was great and very helpful. Collected the car 3 weeks ago and very pleased with the service from 'welcome' board on the front of my car, clear information, comprehensive handover/in-car tutorial and a lovely bouquet of flowers in the boot, which was a very nice touch!! Definitely recommend.
We were welcomed by Joshua who had a lovely manner and we felt comfortable dealing with him as he was very honest about the car we were interested in buying, negatives and positives. We had arranged a test drive - all was set up ready for us and we were allowed plenty of time to get a feel for the car. We were even able to drive home and try parking in our garage to make sure we could get the car in. After the test drive we decided we were happy with the car, but there was no pressure to buy. It was a hassle free transaction and we are thrilled with our new i10. Thank you Joshua!
Josh has been an absolute pleasure to deal with in purchasing my beautiful new i10 N Line - none of the usual sales patter just genuine, up-front and down to earth. Many thanks - I will stick with Brooklyn from now on!